Terms of service

⭐ Terms & Conditions — VELIRIN

Last updated: [add date]

Welcome to VELIRIN.
By accessing or using our website, you agree to follow the terms mentioned below.
Please read this carefully before making any purchase.

📦 1. General Information

VELIRIN (“we”, “us”, “our”) operates the online store selling premium fashion accessories for men & women.
By using this website, you confirm that you are at least 18 years old, or using it under the supervision of a parent/guardian.

🛒 2. Product Information

We strive to display accurate product images, descriptions & specifications.
However:

  • Colors may vary slightly due to lighting or screen settings

  • Designs may be updated without prior notice

  • Product weight/dimensions may have minor variance

VELIRIN reserves the right to modify or discontinue products at any time.

💰 3. Pricing & Payments

  • All prices are displayed in INR (₹)

  • Prices may change without notice

  • Orders are accepted only after successful payment authorization

We accept all major payment methods including UPI, Cards, Net Banking, and COD (if available).

📦 4. Orders & Processing

We may cancel or refuse orders due to:

  • Payment errors

  • Product unavailability

  • Fraud or suspicious transactions

  • Incorrect shipping details

In such cases, refunds will be issued (for prepaid orders).

🚚 5. Shipping & Delivery

Shipping timelines vary by location.
Once shipped, delays caused by courier partners, weather, holidays, strikes, or operational issues are beyond our control.

VELIRIN is not responsible for:

  • Stolen packages

  • Courier delays

  • Incorrect address provided by customer

Full shipping policy: (Add link to your Shipping Policy page)

🔄 6. Returns, Refunds & Exchanges

Returns are accepted within 2 days of delivery with a valid unboxing video.

Returns are not accepted if:

  • Product is used

  • Tags or packaging is missing

  • There is no unboxing video

  • Item is non-returnable (earrings, hygiene products, final sale items)

Full refund policy: (Add link to your Refund Policy page)

🔐 7. Privacy & Data Protection

Your personal information is collected only for:

  • Order processing

  • Customer support

  • Shipping

  • Marketing (if subscribed)

We never sell your information.
Full privacy policy available here: (Add link to your Privacy Policy page)

⚠️ 8. Prohibited Activities

You agree NOT to misuse the website by:

  • Using fraudulent information

  • Attempting to hack, disrupt, or harm our services

  • Copying or selling our content, images, brand name

  • Abusing COD by refusing delivery repeatedly

VELIRIN may block or refuse service in such cases.

🧾 9. Intellectual Property

All:

  • Logo

  • Brand name

  • Product photos

  • Descriptions

  • Website content

…are the exclusive property of VELIRIN.
Unauthorized use may lead to legal action.

📦 10. Limitation of Liability

VELIRIN is not liable for:

  • Delays by courier partners

  • Damage caused by misuse of product

  • Losses due to incorrect information provided by the customer

  • Technical errors or downtime of the website

Our maximum liability is limited to the order value.

📝 11. Changes to Terms

We may update these Terms & Conditions anytime.
Updated terms will be posted on this page with the latest date.

📩 12. Contact Us

For queries related to Terms & Conditions:
📧 support@velirin.com