Privacy policy

⭐ Privacy Policy — VELIRIN

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At VELIRIN, we are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this policy.

🔐 1. Information We Collect

We may collect the following information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing & shipping address

Order & Transaction Information

  • Order details

  • Payment details (handled securely by payment providers — we do NOT store card numbers)

Automatic Data (Cookies & Analytics)

  • IP address

  • Browser type

  • Device information

  • Pages visited on our site

  • Time spent on website

Account Information

If you create an account, we store your:

  • Login details

  • Purchase history

📦 2. How We Use Your Information

VELIRIN uses your data for:

  • Processing and delivering orders

  • Verifying payments

  • Sending order updates and tracking

  • Customer support and communication

  • Improving website experience

  • Fraud detection and prevention

  • Marketing emails (only if you subscribe)

🤝 3. Sharing Your Information

We only share your information with trusted partners who help us run our business:

  • Courier/Logistics partners (for shipping)

  • Payment gateways (Razorpay, Cashfree, Paytm, etc.)

  • Analytics tools (Google Analytics, Meta Pixel)

  • Customer support tools

We DO NOT sell or trade your personal information to third parties.

🛡️ 4. Data Security

We use industry-standard security measures to protect your data:

  • SSL encryption

  • Secure payment processing

  • Encrypted server storage

  • Access limited to authorized staff only

Despite best efforts, no system is 100% secure — but we take every step to protect your information.

🍪 5. Cookies

Cookies help us:

  • Improve user experience

  • Show personalized content

  • Offer faster checkout

  • Run ads and analytics

You can disable cookies in your browser settings.

📧 6. Marketing & Communication

You may receive:

  • Order updates

  • Shipping notifications

  • Promotional emails (if subscribed)

You can unsubscribe anytime.

🗂️ 7. Your Rights

You can request:

  • Access to your data

  • Correction of incorrect information

  • Deletion of your data

  • Deactivation of your account

To request any of the above, email us at:
📧 support@velirin.com

🚫 8. Children’s Privacy

VELIRIN does not knowingly collect data from children under 13.
If any such data is found, we will delete it immediately.

🌍 9. Changes to This Policy

We may update our Privacy Policy occasionally.
Updates will be posted on this page with the revised date.

📩 10. Contact Us

For questions regarding this policy, email us at:
📧 support@velirin.com